We are seeking a Bilingual (Spanish) Office Assistant for our client in Colorado Springs, CO. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team.
Shift: Monday – Friday 8am – 5pm
Pay: $19.22/hour
Duration: Temporary, up to 8 weeks
What You Will Do
- Receiving and tracking referrals of new clients, including communicating with walk-ins and responding to inquiries from potential clients and reviewing client documentation to verify program eligibility.
- Coordinating logistics for intake, including booking meeting room, tracking client attendance, and following up with clients who were unable to attend. Will work with and support other team members during orientation to ensure seamless delivery.
- Assembling electronic and physical client case files and maintaining case file documentation, including case notes.
- Providing referrals to clients, in some cases before intake if clients have urgent needs.
- Preparing documents for health screening referrals and sending reminders about health screening and providing transportation referrals if needed to ensure attendance;
- Ongoing communication with clients, including following up on client questions or needs. May provide referrals to clients to community resources.
- Benefits coordination, including distribution of cash assistance and transportation assistance.
- Participate in regular meetings.
Requirements:
- 1 year administrative or experience working in an office environment
- Excellent communication skills, both verbal & written
- Excellent organizational and time management skills
- Bilingual in Spanish and English required.
