Centennial, CO 80112
Job Store Staffing is seeking a full-time self-start, results-driven Collections Agent for a company located in the Centennial area. The Collections Agent will be responsible for making outbound and handling inbound collections calls and will be responsible for achieving recovery goals. The ideal candidate for the Collections Agent position will have at least 2 years experience in third party, mortgage, student loan, medical and/or commercial collections. The Collections Agent will work Monday-Friday, 8am-5pm and will be paid $16/hr. This is a temporary-to-hire position for the right candidate.
The Collections Agent will be responsible for a range of tasks including meeting production goals, such as number of calls, right party contacts and percentage collected verses unpaid principal balance. The Collections Agent will negotiate payment arrangements and settlements and must have strict adherence to compliance requirements. Thus includes complying with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPPA.
Strong communication, customer service, organizational, multi-tasking and time management skills.
Demonstrate knowledge and a strong understanding of federal, state and local collection laws and regulations.
Candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment.
High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed.
Call center experience required.
2-3 years of collections experience required for level II Collections Agent
Fluent in English required; bilingual in Spanish preferred, but not required.
Strong attention to detail and goal-oriented.
Ability to prioritize work and focus on consistently on task at hand.
Excellent written and verbal communication skills.
Our client does also offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability after 30-days of employment after being hired on by the company. They also have a generous time off policy that includes vacation, sick and personal time.
If you believe you are a qualified candidate, please apply online today!
Job Type: Full-time
Salary: $16.00 /hour