Customer Service Representative

Colorado Springs, CO 80906

Post Date: 06/24/18 Job ID: 99639 Industry: Administrative Pay Rate: $15.00 - $15.00

Customer Service/In-side Sales Supporting Sales Department

Job Objective: The Customer Service position is a support role for sales, this individual should portray professionalism in all functions relating to internal and external customers, and will carry out activities as assigned.

Key Responsibilities:

  • Handles incoming phone calls and emails

  • Responsible for order entry activities from receiving the purchase order, entering the order, creating the job packet, sending the formal order acknowledgement, and any other order entry functions relating to the order entry process as assigned

  • Prepares and submits customer invoices

  • Responds promptly to customer questions relating to expediting and shipping

  • Attends weekly staff meetings

  • Maintains the Customer and Engineering Files

  • Supports and backs up other personnel as required

  • Miscellaneous projects as required

Qualifications Include:

  • 5+ years of office experience in a manufacturing environment

  • Excellent verbal and written communication skills

  • Computer skills necessary

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