Customer Service Representative

Colorado Springs, CO 80920

Posted: 09/24/18 Industry: Administrative Job Number: 100262
Job Store Staffing is seeking a Member Services Respresentative for one of our clients located in Colorado Springs. This client is a non-profit Christian organization that provides curriculum to Christian schools around the world!
This is a long term, temporary position.

Hours: Monday-Friday, 8am-4: 30pm

Job Description:

  • Support customers in all aspects of ordering PDP products



  • Make outbound phone calls to members and customers for marketing and other purposes



  • Work with customers to resolve inquiries



  • Provide troubleshooting assistance to customers



  • Other duties assigned



Required Skills:

  • Ability to navigate through multiple computer applications with speed and accuracy



  • Excellent telephone manner and listening skills



  • Ability to relate to customers in a professional and courteous manner



  • Ability to learn quickly and follow direction precisely



  • Excellent organizational skills and attention to detail



  • Ability to work in a team environment



Preferred Experience:

  • Experience with multiple Microsoft applications, particularly Microsoft Dynamics GP, Microsoft CRM, and Microsoft 365



  • Experience with providing customer support using chat application and ticketing system



Pay: $16/hour

Andrea Richter

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