Customer Service Representative

Denver, CO 80239

Posted: 10/23/18 Industry: Administrative Job Number: 100409

Showroom Customer Service Representatives are responsible for working with both retail clients and industry professionals to promote the product line and gain business. You must uphold our high standards of customer service and demonstrate professionalism at all times.

Duties

  • Greet and assist clients with selections and follow-through on their orders
  • Promote the  company's  product line
  • Gain knowledge of all current and new product lines
  • Develop relationships with industry professionals to increase business
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Maintain a neat and organized workspace
  • Assist with conducting inventory counts
  • Maintain showroom and sample department organization and presentation
  • Prepare and deliver bank deposits if required
  • Review on order report daily
  • Multitask and prioritize work through effective time management
  • Work cooperatively in team environment
  • Any other duties required of the position







Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Representative positions. These crossover duties may include but are not limited to:

  • Gain knowledge of all current and new product lines
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
  • Comply with all safety policies and protocols





Minimum Qualifications



  • 1-2 years of retail sales or customer service experience
  • Ability to lift to 50 lbs.
  • Friendly and outgoing personality
  • Positive attitude
  • Polished appearance
  • Excellent Computer skills
  • Excellent and professional phone skills
  • Excellent verbal and written English communication skills
  • Self-motivated and proactive-willing to take the extra step!
  • Excellent understanding of design and color

Please contact Yazmin at (303) 755-6449 to schedule an interview or apply in person Monday -Friday 9AM to 3PM at 14001 E. Iliff Ave Ste 215, Aurora Co 80014.



 

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