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Customer Service Representative

Englewood, CO 80110

Posted: 08/25/19 Industry: Administrative Job Number: 102479 Pay Rate: $16.00 - $20.00

Job Store Staffing is recruiting for a Customer Service Representative for a client located in the Englewood, Colorado area. The Customer Service Representative will be a full-time, temporary-to-hire position. Ideal candidates for the Customer Service Representative will have excellent interpersonal and communication skills, have strong organizational skills and be comfortable and thrive working in a fast-paced team environment. The Customer Service Representative position will heavily focus on customer interactions over the phone, email and in-person.

Job Duties of the Customer Service Representative

  • Answer inbound phone calls.

  • Prepare estimates and sales orders within ERP system.

  • Provide on-going customer service/support.

  • Provide technical and troubleshooting support.

  • Warranty Processing (RMA).

  • Support outside sales representatives.

  • Comply with company procedures and policy.

  • Perform additional administrative tasks and duties as needed.

Required Skills of the Customer Service Representative

  • General level of proficiency with Microsoft Office Suite.

  • Ability to effectively communicate with internal and external customer s both verbally and written.

  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude.

  • Provide exemplary customer service.

Additional Preferred Experience:

  • Knowledge of Quick Books

  • ERP Experience

  • Knowledge of Gas, Plumbing or Outdoor Appliances Products

Pay: $16.00 - $20.00/per hour depending on experience.

Hours: Monday-Friday, 8am-5pm.

Jackie Chisholm
Recruiting Manager- Denver

Jackie joined the Job Store team in 2016 as a HR Coordinator and is now currently the Recruiting Manager for the Denver branch. Jackie enjoys the challenge of recruiting for a range of different positions but most frequently recruits for Administrative and Customer Service related positions. Jackie enjoys building rapport with clients and employees and is always happy to help in any way she can. Jackie moved to Colorado from Australia in 2015 and she enjoys exploring new places.

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