Broomfield, CO 80020
Job Store Staffing is hiring a Technical Support Specialist in Broomfield, CO! This is a temp to hire position with room for growth!
- Delivery Service & Support to both end-users as well as resellers during and post-installation of our hospitality voice solution
- Provide and process information in response to inquiries, concerns, and questions regarding our product
- Evaluate and troubleshoot with customers over the phone to resolve issues with the equipment and software we provide. This includes equipment we manufacture as well as additional 3rd party networking gear.
- Process and record call transactions using our CRM by logging in all cases and RMA's
- Follow up with end users if a message is left via email or voicemail within a timely manner
- After Hours Support (tier 1-3) Take after hours call based on scheduled time. (Rotation between tech team member)
Please call/text Kendra @ 303-940-9252 if interested!
Job Type: Full-time
Salary: $18.00 to $22.00 /hour